Inquiring Minds Want To Know...

Who is PlanSource?

PlanSource is an HR and Employee Benefits Management software and services solutions provider. The company was founded by a group of industry veterans who have a proven track record of developing systems and services to address the challenges faced by HR and Benefits Professionals with managing their employee benefit programs. To learn more, visit our web site at www.plansource.com.

What are PlanSource’s intentions with IBN?

PlanSource and IBN offer complimentary products which together are vitally strategic components to our joint mission of delivering cost-effective, feature-rich and rapidly deployed HR & benefits management solutions through the benefits broker community. With that in mind, we are committed to enhancing our combined products to make it an even more compelling value proposition for you and your customers. While there are many possibilities for improvement, we will initially focus on areas like usability, connectivity to carriers, comprehensive enrollment tools, and user interactivity. Overall, our intentions are to make our platforms much more robust.

What will change?

IBN will continue operating as it currently is for the time being. You will continue to call (800) 240-2104 to reach Customer Support or other staff members that you’ve been used to working with. You will be notified if and when our email addresses or contact numbers change. We’re very excited about the enhancements that will be made to our products in the near future. As new features or products become available, we will let you know through email and our monthly newsletter. We’re very excited about enhancement full PlanSource Benefit admin tool available for your clients - click here for video overview.

How do PlanSource’s products & services relate to IBN?

In recent years, as the benefits administration software market has evolved, there has been a groundswell of demand for a comprehensive system combining relevant and meaningful benefits administration tools for employers of all sizes. The combination of these two platforms addresses this demand in a very unique and powerful way. Both solutions emphasize rapid implementation, ease-of-use, and cost effectiveness.

For additional questions

Please contact our Customer Care Center at (800) 240-2104 ext 3.