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Effective Conflict Resolution
Most people respond to conflict by trying to avoid it,
by attacking or being frustrated because they do not
know what to do next. Ineffective conflict management is
time consuming, compromises quality, harms productivity,
and creates major headaches. This highly interactive
workshop will cover valuable techniques to enhance
conflict resolution, as well as provide alternatives for
managing differences productively and efficiently while
maintaining positive relationships.
Participants will learn:
- How to resolve conflicts based on "common interest;"
- How to get willing participants in problem/conflict solving;
- When and how to apply pressure to gain a breakthrough;
- How to ensure quality work even though a conflict exists; and
- When to ask for outside assistance to handle employee issues.
Exercises, a comprehensive handout packet, and real business examples will
make this session an outstanding opportunity to sharpen this important
management skill.
Order This Training Packet For $ 40
HR
Answers, Inc.
7659
SW Mohawk St.
Tualatin,
OR 97062
Toll
Free: (877) 263-4476
Bellevue:
(425) 454-6170
Fax: (503)
692-3772
www.hranswers.com
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